Welcome to the Pharmacology network! You can obtain your computer account by having your PI send a service request to the departmental IT staff. You will then be able to log onto any departmental computer with your assigned logon name and password. This will allow you to use the computer to check and send e-mail, create Powerpoint presentations, Word documents and any other scientific work that needs to be done. You will have your network drives automatically mapped once you log onto any of the computers. Descriptions and instructions about these network drives are given below. Directions for connecting to the Pharmacology network from home and how to contact the departmental IT staff if there any problems are all detailed below as well. If you have any questions about any of the following items feel free to contact any of us in the Pharmacology IT staff.
Department Information Technology Staff
Paul Stern, M.S., Systems Administrator
Raymond Taffner, PC Technician
Table of Contents:
1 - Service request form
2 - Description of each network drive letter
3 - Saving Files
4 - Remote Access
5 - Mail accounts from home
6 - Web Mail
7 - Mapping network drives from home
8 - Security Reminder
1) Service request form: If you have a computer related problem, fill out the service request form to enter a work request for the departmental IT staff. This page can also be located by going to the department web site at www.pharm.stonybrook.edu and then clicking on the "Archon" link. When the service request is submitted it is automatically emailed to the entire IT staff in the department. If you would like to check on the status of an existing service request, you can do so via an email to any of the departmental IT staff. In case of a real emergency call us first rather than entering a service request.
2) Description of each network drive letter:
H: - Your home drive, only you have access to this drive.
L: - Your lab drive, only your specific lab has access to this drive.
O: - The exchange, this is an area for users to temporarily share files, where everyone has access to these folders. Any files not accessed on the exchange for 30 days will be purged.
X: - Certain applications use this drive to access the program from the network. Do NOT attempt to save any files to this drive. It's only for application use.
3) Saving Files: The proper location for saving files is in your H: drive. Do NOT save anything inside of the profile, Netscape, or Mozilla directories inside of your H: drive though. If you do, the files will be lost. You can also save files onto floppy disks or zip disks. You may also save files onto O:, but this is only a temporary place to put files onto. Any files not accessed on the exchange for 30 days will be purged. You can also put files onto your lab drive if instructed to do so by your lab. Also, Do NOT save any files on the hard drive of the computer, hard drives are not backed up and other users could also potentially erase your files.
4) Remote Access: There are two methods to gaining access to the Pharmacology network from home, they are both described below. You must make sure that your home computer is in the Pharmacology workgroup though. To do so right click on the network neighborhood icon on the desktop with your mouse, then click on properties. Next click on change and enter PHM as the workgroup. You must also make sure that your Windows security logon and password at home are the same as the logon and password that you have in pharmacology.
The first method is by using a phone modem and dialing into the department. You will need to submit a service request asking for dialup access. After you have obtained access, you can dial-in using the following numbers: (631) 444-6128 or (631) 444-8935. When you use a dial up connection to Pharmacology your home computer will receive a Stony Brook IP address (every computer on the internet gets an IP address) identifying you as a Stony Brook computer.
The second method is to use high-speed access such as a cable modem or DSL. In this case you will have a problem accessing Pharmacological Sciences network since your computer will look like a non-Stony Brook computer. When you come in through a Cable modem or a DSL line, you will have an IP address from that company's IP pool making you look like a non-Stony Brook computer. This rule also applies if you get your access through AOL. Since you look like a non-Stony Brook computer, you will be blocked from accessing your H:, O:, and L: drives, and many web resources where access is limited based on IP.
Therefore, if you are using the second method what do you do? You will need to access Pharmacological Sciences Virtual Private Networking (VPN) Server. It is necessary to submit a service request asking for access to this server. The client software for connecting via VPN comes with Windows 98, NT, 2000, XP and ME. Mac OS X 10.2 also has the client software already installed. It can be accessed via the application called Internet Connect. Next, you will need to set-up a new connection to the VPN server. The connection wizard in Windows is found by going to the Start menu, Programs, Accessories, and then the Communications folder. The address for the Pharmacology VPN server is vpn.pharm.sunysb.edu. Your username and password is the same as your logon username/password. The VPN connection will allow you to "look" like a Stony Brook computer as well as encrypt all of your session information between your computer and the VPN server. VPN is not needed for just checking e-mail from home.
5) Mail accounts from home: Once you have gained access to the Internet using either a phone modem or high speed access, you can set up your mail account from home. You must set up a new IMAP mail account using Mozilla Thunderbird. The information that you will need is the incoming and outgoing mail server name (portal.pharm.stonybrook.edu), and the user name, which is the same as your Pharmacology logon username. Also, go to Account Settings which is located inside the Tools menu and click on Server Settings, then click the radio button which says ssl. It is also required to highlight the Outgoing Server section, and click on the radio button that says SSL.
6) Web Mail: Another way of checking your Pharmacology email is to use the web mail system. This allows you to check your email from any computer that is connected to the Internet without having to do any setup. You can access this system by going to the following link: https://portal.pharm.stonybrook.edu/.This system is convenient and easy to use when you are at a visiting computer or not at the same computer consistently. When done using this system make sure that you always logoff and exit the browser window completely.
7) Mapping network drives from home (for PC): To get access to your network drives from home you must be connected to the Pharmacology network using one of the two remote access methods described above. Then you can right click with the mouse on the My Computer icon (on the desktop) and select map network drive. Next, enter the following:
To get your H: drive select H as the drive letter and
as the folder use \\archive.pharm.stonybrook.edu\username$ (in place of username, enter your pharmacology logon name)
To get your L: drive select L as the drive letter and
as the folder use \\archive.pharm.stonybrook.edu\labname (in place of labname, enter your lab name)
To get your 0: drive (exchange) select O as the drive letter and
as the folder use \\archive.pharm.stonybrook.edu\exchange
8) Security Reminder: Always remember to lock your workstation when stepping away from the computer for any amount of time. If you walk away from your computer without locking the desktop, then anybody can use your computer pretending to be you. This will give them access to your files as well as your email. You can lock the workstation by pressing the (ctrl + alt + del) buttons together at the same time, and then click on the lock workstation button. Please do not forget to do this, it is extremely important.
|
